Delivery Policy

Delivery Policy

Thank you for visiting and shopping at Delphine’s Art. Following are the terms and conditions that constitute our Delivery Policy.

Domestic Delivery Policy

Delivery processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, delivery may be delayed by a few days. Please allow additional days in transit for busy periods such as Christmas and bank holidays. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Delivery rates & estimates

Delivery charges for your order will be calculated and displayed at checkout.

Delivery methodEstimated time
Royal Mail 2nd class3 business days
Royal Mail 1st class1 business day

* Please note, we have no control over Royal Mail delivery times and delays may occasionally occur.

Delphine’s Art delivers to addresses within the UK.  For delivery to addresses outside the UK please get in contact at https://www.delphinesart.com/contact/

Customs, Duties and Taxes

Delphine’s Art is not responsible for any customs and taxes applied to your order. All fees imposed during or after delivery are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Delphine’s Art is not liable for any products damaged or lost during delivery. If you received your order damaged, please contact the delivery carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Delivery Policy

We currently do not deliver outside the U.K.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.